Loudon Motors Ford

The Thank you letters from Minerva High School from Drive One 4 Ur School.

Minerva High School

"GREAT SERVICE AT LOUDON FORD"

Good Morning Paul--I would like to thank you and everyone at Loudon Ford for the fantastic job they did on getting my car to the border. Everything was simply super at U.S. and Canadian customs and the car is now sitting in my garage. I will certainly recommend your dealership to my friends who would like to purchase a vehicle in the US. In the meantime I wish you well --take care my friend--Ron----p.s. I had to go to Port Huron in a snow storm to pick it up!!!!

RON McCLEARY

"Thank You"

Hi Paul,

I want to thank you for helping me understand this navigation system on my F-150. You're an awesome teacher. Thanks for taking the time and having the patience to explain it to me.

You have a great day!!

Marilyn Guerrieri

Life is like a coin, you can spend it anyway you want, but you can only spend it once.

Thank You

"Great Service At Loudon's"

Zach wrote:

"I just want to give a big "Thank You" to you guys (and my salesman Tom) for the very awesome service and great welcome feeling I had yesterday (March

2nd). My expectations from a dealership have reached a new standard that I don't think anyone in this area can meet. You guys are the best!"

Zach Mo

"Great Service"

Dear Ford Motor Company Customer Service,

My 2002 Windstar was recalled for the front end problem. I took it to Loudon Motors Ford in Minerva ,Ohio for service and it was not safe to drive. The service department went out of their way to take care of this problem by getting a car for me. There was not a minivan available for two days. My wife had an appointment in Minerva at 7:30 in the morning. They picked her up at our home and took her to her appointment and then came back and took her to get the rental car.

When a dealer cares enough to do this, someone should make you aware of the kind of people who sell and service your vehicles.

Sincerely,

Lloyd A. Schrader, Sr

 


Dear Mr. Loudon,

Our car was recently recalled because of the front end problem. Your service department found it unsafe to drive. Paul was the fellow who took care of this problem. He was diligent in getting us a rental. I had an appointment in Minerva at 7:30, but the rental was not ready for pickup until later in the day. He sent one of his people to pick me up, take me to my appointment, then came back and took me to Alliance to get my rental. This kind of service was very much appreciated. Your service department has always been very nice, but this was above and beyond. Hats off to all of them!!!

Sincerely,

Mr. and Mrs. Lloyd Schrader, Sr

Mr and Mrs. Schrader

"Amazing Sales Staff"

Hi Ricco,
My fiance, John, and I were in (late) last night to buy the '08 Dodge Avenger. We wanted to write to you to thank you, Paul, and Bill for staying late to accommodate us. We were thrilled with the customer service provided by the three of you, especially as it was our first time making such a large purchase without the help of our parents. Paul was so helpful throughout the entire process and never made us feel bad even though we had a small budget compared to some that walk through your doors.He explained everything about the car and connected with us on a personal level during the process. Everyone tells you to be wary of car salesmen because they're "only trying to make a sale" but we never left that way with Paul. We will be recommending your company, and Paul, to everyone we know in the market to buy a car. The trip was well worth it!
 John and I have never experienced such exceptional customer service anywhere. We were wary of the drive out to Ohio to look at the car but were instantly happy with our decision upon being welcomed into your store. We never felt rushed by any of you, even when my insurance company took forever to fax my proof of insurance. Thank you again for such a great "first car buying experience".
Have a great day!

Jackie Pajan

"Great Sales Team"

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Paul,

 

I wanted to take the time this morning to thank you for the time you put in to helping me achieve the deal I needed to buy my new truck.  With my work schedule and inability to talk on the phone during the day, the email communication that you provided was top notch. I appreciate the time you spent working a deal for me with out even meeting me.  I contacted 4 Ford dealers in search of the F150 Club Cab that I was interested in.  You by all means communicated and worked with me beyond all of the others.  I felt comfortable working with you as well as the entire Loudon Motors Team.  The financing was smooth, the information passed through emails and phone conversations was thorough and exactly what I was in need of.  This was by far the best NEW VEHICLE purchase I have experienced.  The entire team should be commended for all of the work that you do.  I drove home with a new car yesterday only spending a total of 90 minutes on your lot.  There is a lot to say about that.  From your management letting me take the truck home with me because of the issue of time (all me) to the 20 minutes of signing the final paperwork to Loudon taking care of the Registration Transfer and not to mention contacting my insurance company to have the new truck added to my policy. 
Loudon Motors is a top notch facility that will be highly recommended by me.

 

Thank you again, Paul.

 

Please thank the entire team as they all deserve it.

 

Best Regards,

 

Steve

 

Steve Stonebraker

"Great Sales Person"

Tom Myers,
     I Thank you so much for working with Troy and I on Our 2011 Ford F-250 Crew Cab, You Have made my dreams come true!!! You were a Great Sales Person!!!!
            Thanks Again,
                   Troy & Terri Cross

Troy & Terri Cross